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  • I am unsure if a remote consultation is right for us. How can you help if you don't come to our house and meet our pet? /don't see the behaviour?
    In fact professionals working in the animal behaviour industry do not want or need to see the problem behaviour to be able to make an assessment. Firstly, it is simply not fair on your pet, nor ethical –If we conduct out consultations like this, we are at best letting your pet practise the unwanted behaviour again, at worst risking safety (especially if biting people is the problem behaviour) or causing emotional distress. Often owners want me to see the behaviour because it seems unpredictable or has no rhyme or reason. However, I can assure you that behaviours are very rarely unpredictable to someone trained in animal behaviour. How we behave is not by chance. We all have different habits and things that trigger us. My understanding on what emotions dogs and cats can process, what motivates them and what the different behaviours communicate allows me to ... Mostly, I gather this information through asking the right questions. Which is the same if I came to your home or connected remotely. If there is a the odd behaviour that we do want more clarity on, then I can ask you to take a video, if it is safe to do so. Most importantly is for me to see how you interact with your pet, which is altered for normal day to day if I am present. one other sentence here, why it is helpful infact
  • How can you treat my dog / how can we compete the training remotely?
    One of the most important and often overlooked factors to success is learning exactly what your dog is communicating to you and to other dogs. During the consultation I will teach you this is many ways (This can be done via turning the camera to face them and talking it through, describing and clarifying what they do in different situations and by watching videos.) This way, when you are in different situations, you can better understand what your pet needs giving you a clearer understanding of what to do and how to help. Most of the behaviour modification program will not feel like training - - You are the ones there on a day-to-day basis with your pet, and the changes we will make will be fitting into your day-to-day schedule. We are all busy people, so I will not ask you to spend multiple hours a week on training. It is the little changes we make throughout the day that add up. - Therefore it is imperative for me to teach you the techniques rather than completing them myself. The best way to do this is in real time over the zoom consultation – I can provide feedback and we repeat. - Your dog is already dealing with so much, Natasha’s presence into the situation can hinder progress - Even if your dog is good with new people, her presence still changes how they feel in the moment.
  • How much will it cost?
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  • Is this level of service needed for my dog/ can I see a trainer instead?
    If you have been referred by your vet, then yes, it is important that we do a full assessment of your pet so we can make a diagnosis and a treatment plan. If you are concerned about oyour pets behaviour and want to find out the what can be done, then yes – get in touch and we will disucss further whether I am right for you.
  • If I have seen other behaviour professionals before, but not made progress, is it still worth trying again? / how will you be different.
    Yes, I have seen cases that have seen 3 or 4 different behaviourists or trainers before me and we have made substantial progress. We all see problems through a different lens and have different tools. If you are concerned about your pets behaviour – then let me take a look through my lens, look at it from a different angle assess your pet as a whole rather than individual problems. I can only say how I can approach it differently once we know what you have tried so far. Hindsight is a beautiful thing and the information of what has and hasn’t worked before will provide information for how we want to move forwards.
  • How much time will it take?
    We are all busy people these days, i know how busy so many of us are, i dont want to add to this.... The most significant changes in your dog often come from changes in our day-to-day interactions with them, so may take a little extra thinking at first, but not take any extra time. For many dogs we can actually reduce how much we are doing as they are overstimulated and over time.
  • What might the treatment plan look like?
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  • Will we get success?
    Firstly, everyone’s definition of success is different. Plus sometimes our own aims change over time, or our circumstances change. Unfortunately, I can not guarantee success just like we can’t guarantee for any medical treatment. Many factors are influencing your pet’s behaviour – some we can change and some we can’t. Even those that we can’t “fix” or “change” we can create other solutions and work arounds for. However, as a minimum most clients see an improvement in their pets behaviour for example in the frequency and intensity of the behaviour. Additionally, many pets can surprise us in their resilience and ability to learn.
  • What if I don’t want to give my dog medications
    that’s ok. I would never want you to do anything you are not 100% comfortable with. If I believe medications would be beneficial to your dog’s mental health and behaviour progress then I will discuss this in full with you including what effect we are looking for, possible side effects and what we would do if they happen and length of time we are likely to use the medication.
  • Are you available for emergency cases?
    If you have a medical emergency with your pet, please contact your primary veterinarian first or your local 24 hour vet hospital. Or…West Coast Vets .. If you need urgent behavioural support then please get in touch …. Where possible I will qork my schedule for you to be seen. However due to the need to work extra house to facilitate this, there will be an exra charge.
  • I am a vet and I am unsure if referral is right for this case.
    I am very happy to chat through cases with you and help decide if referral is an option for your case. Especially in cases with complex medical histories or it is unclear if the behaviour is driven by predominantly by an emotional cause vs a physical cause. Please get in touch on
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